Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

January

19
2026
Industry News

Trump Takes on Swipe Fees: What He Said and Why It Matters

In a Truth Social post, President Trump backed a bill called the Credit Card Competition Act (sometimes called the Durbin-Marshall credit card mandate), saying it will help put an end to what he calls “out-of-control swipe fee rip-offs.” Swipe fees — more formally known as interchange fees — are the charges merchants pay every time a customer pays with a credit card. Although these fees are not directly visible to consumers, merchants often argue that they are reflected in higher prices for goods and services.

Read post

January

16
2026
Trends

Spending Slowdown or Strategy Shift? Navigating Q4 2025 Trends and the Debt Settlement Gateway

As 2025 concluded, the "soft landing" narrative met a more complex reality: a divergence in consumer financial health that demands a recalibrated recovery infrastructure. While aggregate spending remains resilient, the composition of that spending is shifting toward a more cautious, "needs-based" posture.

Read post

January

16
2026
Industry News

Ninth Circuit Holds that Texts Are “Calls” Under the TCPA But Embedded Videos Are Not Recorded Messages

On January 13, the U.S. Court of Appeals for the Ninth Circuit issued a decision in Howard v. Republican National Committee (RNC) offering two important interpretations of the applicability of the Telephone Consumer Protection Act (TCPA) to certain text message communications:

  1. Text messages are “calls” under the TCPA.
  2. A text message that merely includes a video file with a prerecorded voice — requiring the recipient to press play — does not constitute “initiating” a “call using an artificial or prerecorded voice.”
Read post

January

16
2026
Compliance

[PODCAST]: BSA/AML Priorities Under a New Administration

Join us for a timely and insightful conversation on the evolving landscape of anti-money laundering (AML) compliance in consumer financial services. In this episode of the Consumer Finance Monitor Podcast, Alan Kaplinsky, founder and senior counsel of Ballard Spahr’s Consumer Financial Services Group, hosts Terence Grugan, co-chair of Ballard Spahr’s AML team and a recognized authority in financial crimes compliance. Together, they deliver a comprehensive discussion on the latest regulatory developments, enforcement trends, and strategic implications for institutions across the industry.

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.